We aim to respond to all inquiries within 24 hours.
Operated by
Mirava Trading FZ-LLC
License No: 45032899
Issued by: Ras Al Khaimah Economic Zone Authority, RAK, UAE
Corporate Office
Mirava Trading FZ-LLC
FDBC4046 Compass Building,
Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah,
United Arab Emirates
Contact
Phone: +971 56 858 8162 Mon - Sat
8:00AM - 5:00PM GST
Email: support@miravaonline.com
FAQs
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Frequently asked questions
Have questions? We’re here to help
How long does it take to process my order?
We operate a direct logistics model. Orders typically take 1 to 3 business days to process (Quality Check & Packing) before they are dispatched from our partner facilities.
How long does shipping usually take?
After processing, our Premium Direct Courier service typically delivers within 7 to 12 business days. Total estimated delivery time is 10–15 days.
What should I do if there is a problem with my order?
If your item arrives damaged or incorrect, please contact us at support@miravaonline.com immediately. We may request photos of the issue to arrange a replacement or refund.
Why did I receive only part of my order?
To ensure you get the freshest inventory, we source items from different specialized partners (e.g., Tech vs. Artisan). If you ordered from different collections, items may arrive in separate packages with separate tracking numbers.
